Home visits are for emergency only. The doctor’s time is vital. Please help us in using this service appropriately by:
- Please request a visit before 10:30 am. The receptionist will take full details from you and pass them to the Doctor at the end of his surgery. If you feel the request is more urgent please advise the receptionist.
A doctor may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
- Children – with common symptoms of colds, coughs, earaches, headaches, diarrhea, vomiting and most abdominal pains should be well enough to attend the surgery.
- Adults – with common symptoms such as coughs, sore throats, flu, back pain and abdominal pains should also be well enough to attend surgery
- Elderly – with poor mobility, joint pains and general malaise are best assessed by consultation at the surgery except truly bed-bound patients with severe acute illness.
In an emergency it is always advisable to contact the emergency services directly by ringing either NHS Direct on 0845 4647 or by ringing 999 according to the condition of the patient.